Store Policy
RETURNS & EXCHANGES
Your satisfaction is our priority. If you're not happy with your purchase, we're here to make it right.
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Returns accepted within 30 days of delivery
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Items must be unused and in their original condition
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To start a return, email us at info@shopmaisonmood.com with your order number
Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method.
Exchanges are subject to product availability. If your item arrived damaged or defective, we'll replace it at no cost to you.
SHIPPING POLICY
We offer free worldwide shipping on all orders — no minimums, no hidden fees.
Orders are processed within 1–3 business days. Delivery times vary by destination:
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United States: 1–7 business days
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International: 10–21 business days
Once your order ships, you'll receive a confirmation email with tracking information so you always know where your package is.
Questions about your order? Reach us at info@shopmaisonmood.com